All sales are final.
All sales are final. If there is a manufacturing defect or production flaw, we will cover shipping to return the item to us so that we can perfect the item or, where not possible, exchange it.
To be eligible for an exchange, please email firstname.lastname@example.org within 14 days days of delivery. Items returned after 14 days will not be processed. Your item must be unused and in its original packaging. We reserve the right to refuse any exchange if we believe the items are intentionally damaged or misused.
We will not accept exchanges on personalized pieces including: eternity bands, custom length necklaces or bracelets, jewelry with initials or letters, birthstones or engraving, as well as made-to-order and/or custom size rings.
We guarantee our pieces for 60 days from date of purchase against defects. We reserve the right to refuse any repairs if we believe the items are intentionally damaged or misused. If you need a repair after 60 days, we are happy to repair your piece for an additional charge plus shipping & handling.
Signature is required upon delivery. Levison's Jewelry Inc. is not liable for lost shipments when tracking dictates it has been delivered. Levison's Jewelry Inc. is not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather or technical issue within the shipping company. If your package is sent back to Levison's Jewelry Inc. for any reason, you will be subject to paying for the re-shipment of your order.
At this time, Levison's only ships within the United States. For international orders, please contact us directly via e-mail or telephone.